Frequently Asked Questions

How much does each ticket cost?

The price of each individual ticket is £1.

Who can enter the draw?

This draw is only open to residents of mainland Great Britain (this excludes Northern Ireland, Isle of Man and Channel Islands) and those who are aged 18 and over.

How do I enter?

You can enter online here, or if you have received tickets you can return these with payment and the reply slip provided. If you need additional tickets or would like to request some are sent to you please phone 0370 034 0787.

What are the odds of winning a prize?

Based on the total lottery plays from 2023/24 for every £1 chance has a 1 in 3,876 chance of winning a prize.

How much does Fire Fighters Charity make from each ticket?

At least 69p from every £1 ticket sold goes directly to fund the provision of Fire Fighters Charity’s services to beneficiaries.

  • 20p covers the prize fund.
  • 11p goes towards the costs of promoting and running the lottery.
  • The remaining 69p is available for services delivered by the Charity.

[Figures are from the Charity’s 2023/24 accounts]

Can you claim Gift Aid on my purchase?

Unfortunately no; lottery and raffle draws do not qualify for Gift Aid.

How do I receive my ticket numbers?

If you purchase your ticket(s) online via this website, you will receive a confirmation email upon completing your purchase with your ticket number(s).

I have another question – who can I speak to?

Please call our Helpline on 0370 034 0787.

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